High-quality products tailored for wholesalers and distributors worldwide.
China Loong Computer Co., Ltd. supplies computer hardware and related products for international B2B customers, including desktops, all-in-one computers, mini PCs, business and education laptops, gaming laptops, servers, graphics cards, computer cases, industrial PCs and HMIs, industrial computer accessories, bicycle computers, and gaming mouse pads. The following ordering process is intended to help buyers communicate requirements, confirm commercial terms, and arrange production and delivery efficiently.
Please send us your product requirements by email or through the website inquiry form. To prepare an accurate proposal, include as much relevant information as possible.
Reference images, specification sheets, drawings, and packaging files are helpful when requesting a particular design or configuration. Product availability and configuration options are subject to confirmation.
We review each inquiry according to the product specifications, customization scope, order quantity, component availability, packaging requirements, and delivery destination. If any information is incomplete, our team may request clarification before issuing a quotation.
The quotation may include the product model, confirmed configuration, unit price, estimated order value, packaging basis, trade terms, payment arrangement, and estimated production schedule. Prices are valid for the period stated in the quotation and may need to be reconfirmed if specifications, quantities, component costs, exchange conditions, or logistics arrangements change.
Custom branding, housing modifications, special interfaces, software settings, packaging design, and other OEM or ODM requirements are evaluated individually. Any applicable development, tooling, printing, sample, or setup costs will be communicated before order confirmation.
Samples may be arranged when required, subject to product availability and confirmation of the relevant costs and shipping arrangements. A sample is intended to verify appearance, configuration, functionality, compatibility, or packaging before a larger order.
For customized products, China Loong Computer Co., Ltd. may request approval of specification sheets, artwork, labels, color references, interface layouts, software settings, or packaging files before production. Sample performance and appearance should be evaluated under the buyer’s actual application conditions whenever possible.
An order is considered ready for processing after both parties have confirmed the commercial and technical details. Depending on the order, confirmation may include:
Buyers should carefully review all order documents before approval. Any requested change after confirmation may affect pricing, material availability, production progress, and the delivery schedule. Changes are implemented only after their feasibility and related terms have been confirmed in writing.
Payment methods, currency, timing, and any staged payment arrangement are determined according to the order value, product type, customization requirements, and transaction history. The applicable terms will be stated in the quotation, proforma invoice, or sales contract.
Production or material preparation will begin after the agreed payment conditions and required order approvals have been completed. Bank charges and other transaction fees are handled according to the confirmed commercial terms. Buyers should use only the payment account shown on the official order document and should verify any requested change to payment information directly with our authorized representative.
After order confirmation, materials and components are arranged according to the approved specifications. The production schedule depends on the product configuration, order quantity, customization work, component availability, and other order-specific requirements.
During production, we may communicate with the buyer regarding technical details, artwork approval, component alternatives, or other matters that require confirmation. If an approved component becomes unavailable, any proposed alternative will be discussed before it is applied to the order.
Quality checks are performed according to the confirmed product and order requirements. Depending on the product, checks may cover configuration, assembly, appearance, basic functions, interfaces, display operation, accessories, labels, and packaging. Where appropriate, photos, videos, inspection information, or a pre-shipment confirmation may be provided upon request and subject to agreement.
Products are packed according to their characteristics, the approved packaging requirements, and the selected transportation method. Standard or customized packaging may be arranged depending on the order. Buyers should provide final label, barcode, carton mark, and documentation requirements before the relevant production deadline.
Shipping can be arranged by courier, air freight, sea freight, rail, or another agreed method, depending on shipment size, destination, urgency, and product characteristics. The applicable Incoterms rule, freight responsibility, insurance arrangement, and delivery point will be specified in the commercial documents.
Any production or dispatch estimate is subject to final order confirmation and actual circumstances. Transit time is controlled by the selected carrier and may be affected by customs procedures, destination requirements, seasonal demand, weather, or other logistics conditions. Unless otherwise agreed, the buyer is responsible for confirming local import regulations, taxes, duties, permits, and product compliance requirements at the destination.
Commercial invoices, packing lists, and other agreed shipping documents will be prepared based on the confirmed order and shipping arrangement. Requests for special document formats or additional information should be submitted before dispatch.
Upon receiving the shipment, the buyer should check the carton count and inspect the outer packaging before signing the carrier’s delivery record. Any visible shortage or transport damage should be noted with the carrier and documented with clear photos or videos. Products should also be checked against the packing list and approved specifications as soon as reasonably possible after delivery.
If a product issue occurs, please contact China Loong Computer Co., Ltd. with the order number, product model, serial number if applicable, quantity affected, and a detailed description of the issue. Photos, videos, system information, error messages, and test results can help our team assess the matter efficiently.
Technical guidance, parts handling, repair, replacement, or another solution will be discussed according to the confirmed order terms, the nature of the issue, and the available inspection results. Products should not be returned without prior written authorization and confirmed return instructions.
For repeat orders, buyers are encouraged to provide forecasts and updated specifications in advance. Computer components and electronic product configurations may change over time, so availability, pricing, and lead times should be reconfirmed for each new order. We maintain order records to support consistent communication, but repeat production remains subject to current component availability and final written confirmation.
To begin an order, send your required product type, specifications, quantity, customization details, and delivery destination. Our team will review the information and provide the next steps based on your project requirements.
China Loong Computer Co., Ltd. manufactures and supplies computer systems, laptops, industrial PCs, components, and related digital hardware. We support OEM, ODM, and customized projects for distributors, system integrators, brands, and commercial buyers with varied application requirements.